Notification events
Every event can be sent to the inbox and to any channel. Scope says whether it is about a server (customers see events for their own servers) or about the panel (administrators only). Webhook bodies are described in Webhook payloads.
| Event | Meaning | Scope | Severity |
|---|---|---|---|
suspension.created | Account suspended | account | warn |
suspension.updated | Account suspension updated | account | info |
suspension.lifted | Account suspension lifted | account | ok |
suspension.appeal_created | New suspension appeal | panel | warn |
suspension.appeal_replied | Suspension appeal replied to | account | info |
suspension.retention_scheduled | Suspension termination scheduled | panel | warn |
suspension.retention_cancelled | Suspension termination cancelled | panel | ok |
support.assigned | Ticket assignment changed | panel | info |
support.agent_replied | Support team replied | account | info |
support.status_changed | Ticket status changed | account | info |
support.reopened | Ticket reopened | account | info |
support.rated | Ticket rated | panel | info |
support.abuse_reported | New abuse report | panel | warn |
vm.provisioned | Virtual machine provisioned | server | ok |
vm.provision_failed | Virtual machine provisioning failed | server | bad |
vm.power_failed | Virtual machine power operation failed | server | bad |
vm.installation_changed | Virtual machine installation changed | server | info |
vm.snapshot_created | Virtual machine snapshot created | server | ok |
vm.snapshot_restored | Virtual machine snapshot restored | server | warn |
vm.snapshot_deleted | Virtual machine snapshot deleted | server | info |
vm.operation_failed | Virtual machine operation failed | server | bad |
vm.restored | Virtual machine backup restored | server | ok |
vm.migrated | Virtual machine migration completed | server | ok |
vm.migration_failed | Virtual machine migration or recovery failed | server | bad |
vm.resource_warning | Virtual machine resources need attention | server | warn |
support.ticket_created | New support ticket | panel | info |
support.customer_replied | Customer replied to a ticket | panel | info |
support.deadline_warning | Support deadline approaching | panel | warn |
support.deadline_breached | Support deadline breached | panel | bad |
support.rating_low | Low support rating | panel | warn |
suspension.retention | Suspension retention reached | panel | warn |
server.crashed | A server crashed | server | bad |
server.crashloop | A server keeps crashing (automatic restarts stopped) | server | bad |
server.recovered | A crashed server is running again | server | ok |
server.disk_high | A server’s disk is almost full | server | warn |
backup.failed | A backup failed | server | bad |
backup.verification_failed | A backup failed its verification | server | bad |
schedule.failed | A scheduled task failed | server | warn |
addon.failed | A mod or plugin install or update failed | server | warn |
failover.started | A server is being recovered on another node | server | warn |
failover.blocked | A server cannot be recovered automatically | server | bad |
node.offline | A node went offline | panel | bad |
node.online | A node is back online | panel | ok |
agent.update_failed | A node agent update failed | panel | warn |
update.available | A new Fledge version is available | panel | info |
plugin.disabled | A plugin was turned off after repeated failures | panel | warn |
signup.pending | A new customer is waiting for approval | panel | info |
billing.fulfilment_failed | A paid server could not be created | panel | bad |
billing.payment_failed | A customer’s payment failed | panel | warn |
billing.dispute | A customer opened a payment dispute | panel | bad |
billing.health | Billing needs attention (webhooks, drift) | panel | warn |
limit.exceeded | A customer went over a limit | panel | warn |